For technical assistance with Region of Waterloo Library, eLibrary services, please visit the respective product home pages.

• downloadLibrary - In the top right corner of the home page, click on the word Help for assistance. If you've switched to, or are a new user of Libby, the new eBook app from OverDrive, there's also help available.  
• Freegal - Visit the Freegal home page under FAQ for assistance. 
• hoopla - Scroll to the bottom of the hoopla home page and click the word Help for assistance. 
• PressReader provides online access to a wide range of sought after newspapers and magazines. Use our online instructions to navigate your way.   

Additional Resource Links

GCFLearnFree is a site of self-directed online tutorials, focusing on basic skills for the computer, internet, and more. 

• Computer Basics  
• Internet Basics  
• Windows Basics     
• Email Basics  
• Online Safety   
• MAC OS