For technical assistance with Region of Waterloo Library, eLibrary services, please visit the respective product home pages.
- downloadLibrary - In the top right corner of the home page click on the word Help for assistance. If you've switched to or are a new user of Libby, the new eBook app from OverDrive, there's also help available.
- Wireless Devices instructions (Android, Apple)
- Wired Devices instructions (Kobo, Sony eReader)
- Adobe Digital Editions (ADE) Software to transfer to a Kobo
- Freegal - Visit the Freegal home page under FAQ for assistance.
- Hoopla - Scroll to the bottom of the Hoopla home page and click the word Help for assistance.
- RBdigital - Scroll to the bottom right of the RBdigital home page and click the word Help for assistance. There are also Frequently asked Questions which may provide further clarification.
Additional Resource Links
GCFLearnFree is a site of self directed online tutorials, focusing on basic skills for the computer, internet and more.
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