Ask a Librarian

Looking to pick up your holds? Visit us using Call & Collect

Are you seeking more information on our online resources? Would you like to find out more about our remote services and online programs? Looking for a great new read or something new to watch? Need some help getting started using your tech device? This service is for you!

Our librarians are here to help you find:

  • Information
  • Reference materials
  • Reading recommendations
  • Online resources
  • Tech support and assistance

Please do not use this form if your question is regarding: membership inquiries, library card renewals, questions about fines, overdues, etc. Please email Library Headquarters for assistance.

Ask a Librarian - Hours of Service

  • Monday to Wednesday 10 a.m. - 8 p.m.

  • Thursday to Friday 10 a.m. - 5 p.m.

  • Saturday 10 a.m. - 2 p.m.

Contact Ask a Librarian

Personal information is collected under the authority of the Public Libraries Act, and will be used to contact you to provide a response to your Ask a Librarian question. Questions about the handling of your personal information should be addressed to the following contact:

  • Region of Waterloo Library, Twyla Knight, Supervisor Branches, 519-662-1112,  or by Email.

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