Looking to pick up your holds? Visit us using Call & Collect. 

Are you seeking more information on our online resources? Would you like to find out more about our remote services and online programs? Looking for a great new read or something new to watch? Need some help getting started using your tech device? This service is for you!

Our librarians are here to help you find:

• Information
• Reference materials
• Reading recommendations
• Online resources
• Tech support and assistance

Please do not use this form if your question is regarding: membership inquiries, library card renewals, questions about fines, overdues, etc. Please email Library Headquarters for assistance.

Ask a Librarian - Hours of Service

• Monday to Wednesday 10 a.m. - 8 p.m.

• Thursday to Friday 10 a.m. - 5 p.m.

• Saturday 10 a.m. - 2 p.m.

Contact Ask a Librarian

• Fill out our easy online form
• Call 226-748-8030

Personal information is collected under the authority of the Public Libraries Act, and will be used to contact you to provide a response to your Ask a Librarian question. Questions about the handling of your personal information should be addressed to the following contact:

• Region of Waterloo Library, Twyla Knight, Supervisor Branches, 519-662-1112,  or by Email.