Digital Help Desk

Get 24/7 support for library services and materials on our Digital Help Desk page. Click on the links below for downloadable brochures, technical instructions for library eservices, and other helpful library-related information.  

Technology Training Survey - Let us know what you thought about your last technology training course or workshop!

E-Services publications


These online resources will help you use and troubleshoot downloadLibrary. Prefer paper? Printed instructions for getting started are available at all RWL branches.

OverDrive Help (watch how-to videos, find answers to your questions and more)

Software Applications (computer/device programs)

eBook & eAudiobook Borrowing Information

eResource Central


Freegal FAQ (Includes information about App installation)   

Freegal (Download from Computer)


Zinio Set-up Instructions

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